Discover Jamaica’s Premier Airport Lounge and Concierge Services

 
 
 
 
 
 
All reviews
 4.6 
 
  
Google
 4.4 
 
  
Tripadvisor
 4.6 
 
 
 
 
 
 
 
 
Excellent4.620093 reviews
 
4.6
 
Excellent20093 reviews
 
 
 
  
 
Good4.42960 reviews
 
4.4
 
Good2960 reviews
 
 
 
  
 
Excellent4.617133 reviews
 
4.6
 
Excellent17133 reviews
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 TROY ANDREWS 
 
14 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Club Mobay was one of the best parts of our Jamaica travel experience. From arrival through departure, the service made Sangster International Airport much easier and far less stressful.
The fast-track assistance was extremely valuable, the lounge was comfortable, and the staff were professional, organized, and welcoming. Having a place to relax, get food and drinks, and avoid some of the normal airport congestion made a major difference.
I also appreciated how responsive VIP Attractions was before the trip when our flight information needed to be corrected. Once everything was updated, the reservation worked exactly as it should.
My wife and I were very satisfied with the experience and would absolutely use Club Mobay again on a future trip to Jamaica. For travelers flying through Montego Bay, especially after a long travel day, I strongly recommend it.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Cheryl S 
 
13 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
After nine trips using Club Mobay for arrivals and departures, we have a pretty good sample size of experiences with them.  Would 100% recommend using them.  Is it always necessary and a time saver?  Not really, although it almost always is.

But whatever else is going on, you have wonderful people taking care of your needs and smoothing your way.  On arrival, you're met by smiling faces who ignore your jet lagged inability to comprehend English and shepherd you through passport control, customs, getting your luggage, parking your luggage outside their really nice lounge, and making sure your transport arrangers know you've arrived and are drinking a beverage of your choice.  Lounge staff are also wonderful.

On departure, you get a shorter line through security and make your way to one of two lovely lounges, with cheerful staff, good food and beverages, and - if you're lucky - a view of the island that you're sad to leave.
  
 
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Heather N 
 
29 September 2026
 
 
 Verified 
 
Great experience – excellent service and plenty of choice
We had a great experience at the Montego Bay Airport Lounge and would definitely use it again. The lounge was clean, bright and spacious, with plenty of comfortable seating. There was a good variety of food available, with something to suit different tastes, and we were impressed with the overall quality and choice. The staff were friendly, attentive and very efficient. Our glasses were never left empty, and dirty plates were cleared away quickly, which made the whole experience feel relaxed and well looked after. The toilet and shower area was also clean, and the attendant there was friendly and welcoming. One of the biggest benefits for us was being able to use the shower facilities and freshen up and change our clothes before our night flight. This was particularly welcome after spending the day in Jamaica doing last minute shopping and made travelling home much more comfortable. Overall, it was a lovely way to spend time at the airport before our late night flight. The combination of the comfortable surroundings, good food and attentive staff made for a very enjoyable lounge experience.
  
 
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 NMM69 
 
28 September 2026
 
 
 Verified 
 
Perfect for hassle free arrivals
Have used Club Mobay’s services before at Kingston, but never before at Sangster. Highly recommend this service, although we appear to have been the only flight arrival late evening, the process was seamless and we managed to get from leaving the airplane doors through to collecting our luggage and exiting the airport within 20 minutes. Arlando met us at the foot of the ramp, and guided us through the immigration machine and to the official. We managed to pick up some duty free and went on to clear customs with ease, and did not encounter any issues or delays, finding our bags already unloaded from the carousel. Arlando was very professional, easy going and made us feel at ease immediately, really pleased with his assistance